Terms & Conditions

Welcome to T20 Exchange. By registering for an account, accessing our platform, or communicating with our verified agents, you agree to the following Terms and Conditions (“Terms”) that govern your use of our services. Please read them carefully before proceeding.

1. User Eligibility

To use the T20 Exchange platform, you must:

  • Be 18 years of age or older

  • Have a valid Indian mobile number and bank account or UPI ID

  • Agree to comply with all platform guidelines and communication rules

We reserve the right to refuse or suspend access to users who provide false information or violate the platform’s policies.

2. Account Registration

Account creation on T20 Exchange is handled through verified agents only. Upon registration, you will receive:

  • A unique user ID and password

  • Access to the user dashboard

  • Secure channels for deposit and withdrawal transactions

Users are responsible for keeping their login credentials private. The platform is not liable for any unauthorized access due to sharing of personal account details.

3. Deposits and Withdrawals

All financial transactions are managed by authorized agents. The platform does not directly collect or disburse funds. Users must:

  • Only use UPI or bank transfer for payments

  • Confirm account details with the agent before making transactions

  • Share proof of payment (screenshot or UTR) with the agent for verification

T20 Exchange is not responsible for delays caused by incorrect payment information or third-party processing issues.

4. Responsible Use

Users must:

  • Use the platform for personal entertainment purposes only

  • Not attempt to use automated tools, scripts, or fraudulent means to access services

  • Not engage in abusive, harassing, or offensive communication with agents or support staff

Violation of these rules may result in suspension or permanent deactivation of the account.

5. Privacy and Data Security

We take user data privacy seriously. By using T20 Exchange, you consent to our Privacy Policy, which outlines how we collect, store, and use your information.

We will never request sensitive personal documents unless required for special verification, and we never share user data with unauthorized third parties.

6. Agent Responsibility

All user onboarding, payments, and service inquiries are managed by platform-authorized agents. It is the user’s responsibility to:

  • Verify the agent’s identity before transacting

  • Keep a record of all communication and payments made

  • Report any suspicious activity to platform support immediately

Agents are expected to follow strict conduct policies. Misconduct or complaints can lead to agent removal from the platform.

7. Platform Availability

While T20 Exchange aims to provide 24/7 service, we reserve the right to:

  • Temporarily suspend access for maintenance or upgrades

  • Modify platform features without prior notice

  • Adjust transaction timing during high-traffic events or technical issues

We are not liable for any losses or interruptions resulting from downtime, internet issues, or third-party failures.

8. Promotions and Offers

Any bonuses, rewards, or promotional offers are managed at the agent’s discretion. Users must:

  • Confirm eligibility and terms before accepting offers

  • Follow specific rules or minimum balance requirements, if applicable

  • Understand that offers may be limited-time and subject to change

The platform does not guarantee or enforce promotional schemes unless officially listed.

9. Termination of Account

T20 Exchange reserves the right to suspend or permanently terminate an account under the following circumstances:

  • Violation of Terms and Conditions

  • Misuse of platform features or payment system

  • Suspicion of fraud or unauthorized activity

  • Repeated abuse of communication policies

Users may request voluntary account closure by contacting their agent or the support team.

10. Limitation of Liability

T20 Exchange and its operators shall not be held liable for:

  • Losses due to incorrect transactions or unauthorized account access

  • Downtime, technical issues, or delays in payment processing

  • Any indirect or consequential damages related to platform usage

Users are expected to understand the terms and engage responsibly.

11. Governing Law

These Terms & Conditions are governed by applicable laws of India. Any disputes arising shall be subject to jurisdiction in the relevant courts as decided by the platform administration.

12. Changes to Terms

We may update these Terms from time to time to reflect platform changes or legal requirements. It is your responsibility to review the updated Terms regularly. Continued use of the platform implies your acceptance of the revised conditions.

13. Contact Information

If you have any questions about these Terms or need help with your account:

📧 Email: support@t20exchange.co.in
📱 WhatsApp Support
📣 Telegram Support

Disclaimer: T20 Exchange is a private platform operated through a secure agent network. All services are subject to identity verification and policy compliance.